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1. 1 Introduction. We place special emphasis on the protection of the personal data of visitors to our site, our potential and existing customers, and others who provide us with their personal data. This privacy policy (hereinafter referred to as the "Privacy Policy") provides you with necessary information about how we, TKC Real Estate a.s., ID No. 27416445, with registered office at Praha 4 - Nusle, Vlastislavova 152, ZIP Code 14000, Czech Republic, collect, store, and further process your personal data as a data controller in connection with the operation of our website www.tkcgroup.cz and other websites managed by our company, including pages of individual real estate projects (hereinafter referred to as "Sites"), the offering of our properties and other services, or in any other way.
1. 2 Use. This Privacy Policy explains and informs you about (i) how we collect and process your personal data, (ii) what rights you have and how you can exercise them.
1. 3 Familiarization. We recommend that you familiarize yourself with this Privacy Policy in detail. By continuing to use our Sites and providing your personal data, you confirm that you have been informed about how we use your personal data, as stated in this Privacy Policy and in the relevant data protection notices.
1. 4 Applicable legislation. This Privacy Policy provides you with information arising from the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter referred to as "GDPR").
2. 1 Contact Information. You can contact us directly at our email info@tkcgroup.cz or at our registered address.
3. 1 Personal Data – all information related to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, surname, date of birth, location data, or email.
3. 2 Processing of Personal Data – any operation or set of operations performed on your personal data or files of personal data, whether automated or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.
3. 3 Controller – a natural or legal person, public authority, agency, or other body which alone or jointly with others determines the purposes and means of processing personal data; where the purposes and means of such processing are determined by Union law or the law of a Member State, the controller or the specific criteria for its designation may be provided for by Union law or the law of a Member State.
3. 4 Processor – a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
3. 5 Purpose – the reason for which the controller processes your personal data).
3. 6 Cookies – a cookie is a small data file (text file) that a website (web) - when you visit it - asks the browser to store on your device to remember information about you, such as your language preferences or login details. The cookies we use can be divided into those we use (technical cookies) that are necessary to provide you with the functionalities of the pages, and optional cookies - which are cookies for personalizing pages and analytical and marketing purposes. This also includes other techniques that work in a similar way. For more information, see Cookie Policy.
3. 7 Recipient – a person who receives personal data.
3. 8 Third Party – a natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, and persons authorized to process personal data under the direct authority of the controller or processor.
3. 9 Consent – a freely given, specific, informed, and unambiguous indication of your wishes by a statement or clear affirmative action, signifying agreement to the processing of personal data concerning you.
4. 1 Scope of processed data.
4. 1. 1 Sources of personal data. We obtain your personal data from various sources, primarily directly from you or from our activities, namely:
● when you visit the Website;
● when you subscribe to newsletters;
● when you enter into a contractual relationship with us.
4. 1. 2 Collected data. We process only the personal data that you provide to us or that is provided by other persons authorized by you through the sources described above. We primarily process the following personal data:
● Identification data: name, surname, date of birth, residence, possibly company registration number and business address.
● Contact data: email address, delivery address, phone.
● Payment and transaction data: account number, account holder's name, payment information.
● Contract performance data: subject of the contract, information about the performance of the obligations under the contract, related communication, data on debt recovery from the contract, etc.
● Cookie data: when accessing the Website or using it, we may use cookies and other tracking techniques to automatically collect the following information: device information (hardware model, operating system information and its version, unique device identifiers, mobile network information, device storage information), location information (IP address, time zone, information about mobile service provider), usage data (including but not limited to: usage frequency, areas and functions of our Website that you visit, general usage patterns, engagement with individual features).
4. 1. 3 Purpose, reasons, and duration of processing. We process your personal data for the following purposes:
● Informing interested parties about news. If you subscribe to newsletters, we use your Identification Data and Contact Data to inform you about new events within our company and to promote our products and services, including via email and phone contact. The legal basis for this processing is your consent, and we process your personal data until you withdraw your consent, but no longer than for 3 years.
● Fulfillment of contract obligations. If you are negotiating with us to conclude a contract or if the contract has already been concluded, we use your Identification Data, Contact Data, Payment and Transaction Data, and Contract Performance Data to be able to enter into a specific contract with you (e.g., for the sale or lease of a property). The legal basis for this processing is the fulfillment of the contract, and we process your personal data until all obligations arising from the contractual relationship are fulfilled.
● Support and promotion of our products and services. If you are negotiating with us to conclude a contract or if the contract has already been concluded, we further use your Identification Data, Contact Data, and Contract Performance Data to ensure our legitimate interests, which are the sales support of our products and services and disseminating information about them. We process your personal data for a period of 3 years from the date of termination of the contractual relationship or termination of negotiations about concluding the contract.
● Internal records and protection of our rights. If we process or have processed your personal data for the purposes mentioned above, we will process your Identification Data, Contact Data, Payment and Transaction Data, and Contract Performance Data to ensure our legitimate interests, specifically protecting our rights and interests (i.e., legal claims), which involve maintaining our internal records and ensuring the proper provision of our services. For this purpose, we process your personal data for the duration of the limitation period, including the period covering any standing or interruption, typically no longer than 16 years after the termination of the contract with you. In the event of any litigation, administrative or other proceedings, we also process your personal data, to the necessary extent, throughout the duration of such proceedings for the purpose of exercising or defending our legal claims.
● Fulfillment of our legal obligations. In accordance with applicable legal regulations, we process your Identification Data, Contact Data, Payment and Transaction Data, and Contract Performance Data to fulfill our legal obligations. These include obligations in the areas of tax and accounting as well as archiving obligations. For these purposes, we process your personal data for the duration specified by the relevant legal regulations.
● Operation of the Website and its security (basic cookies). We process your Cookie Data that are necessary for the operation of the Website, including its presentation, functionality, and ensuring your security. For this purpose, we identify you as a visitor while browsing or when logging in again on the Website. The legal basis for this processing is our legitimate interest in the proper functionality and operation of our Website. We usually store your personal data for up to 2 years from your visit to our Website.
● Promotion and marketing on our Website (marketing cookies). We process your Cookie Data that are necessary for targeting and displaying our advertising (marketing cookies), and your data may also be transferred to third parties. For this purpose, we promote products and services on the Website and display marketing messages about products and services you have shown interest in, as well as promote our brand through online advertising, with your data also possibly being shared with third parties. The legal basis for processing is thus your consent given via the Cookies sidebar. We store your data for the duration of your consent, but in any case no longer than 2 years from the receipt of your consent.
● Customization of the Website (functional cookies). We process your Cookie Data that are necessary for customizing the Website (functional cookies). This allows us to simplify your browsing of the Website. For this purpose, we customize the Website - location, language selection, and your device according to your preferences, and your data may also be shared with third parties. The legal basis for processing is thus your consent, given via the Cookies sidebar. We store your data for the duration of your consent, but in any case no longer than 2 years from the receipt of your consent.
● Traffic analysis of the Website (analytical cookies). We also process your Cookie Data that are necessary for analyzing the traffic of our Website (analytical cookies). For this purpose, we monitor the traffic on our Website, optimize it, ensure the security of your data, and enhance its fluidity and user-friendliness, with your data also possibly being shared with third parties. We process your data based on your consent, which you granted via the Cookies sidebar. We store your data for the validity of your consent, but in any case no longer than 2 years from the receipt of the consent.
4. 2 Cookies
4. 2. 1 When using our Website, we may process your personal data (Cookie Data) through cookies and other tracking technologies. Cookies are small text files stored in your web browser that allow us or a third party to recognize you. Cookies may be used to collect, store, and share portions of information about your activities on various websites, including our Website. This applies to other similar technologies used for this purpose.
4. 2. 2 We use the following Cookies:
● Technical cookies are necessary to ensure the proper functioning of the websites;
Optional cookies - preference, marketing, and analytical cookies.
4. 2. 3 You can set permissions or rejection of all cookies or just some cookies. Refusing cookies may negatively affect the functionality of the websites, including the Website. You can modify your choice regarding cookies at any time or delete them from your electronic device at any time. Detailed information regarding cookies is provided on the websites of the respective web browser provider. Read more about The cookie policy[BL1] .
[BL1]Link to cookies policy.
4. 3 Methods of data processing. We process your personal data to the extent and for the purposes described above in an automated manner, which includes the use of statistical methods. In some cases, we may also process your personal data manually.
4. 4 Children's data. We do not knowingly collect or require personal data from individuals under the age of 16. If you are under the age of 16, please do not attempt to register on our Website or send any personal data.
4. 5 Consequences of not providing data. Providing your personal data is a requirement necessary for entering into a contract for the provision of our services, including ensuring the functionality of the Website. If you do not provide this data, we would not be able to provide you with our services and display the Website.
5. 1 Transfer of Data. We are entitled to transfer personal data that we collect in the ways described above to third parties who provide certain services related to the provision of our Services, including management or IT support, data analytics, organization, and storage of personal data, etc. These entities are in the position of processors or controllers of your personal data.
5. 2 Recipients. The collected personal data may be shared, particularly with the following recipients:
● our IT system suppliers, who may have access to your personal data in certain cases and act as data processors;
● providers of analytical and marketing services, who are in the position of controllers or processors of data;
● our external legal service providers, who are essential for enforcing our claims and protecting our legal rights and act as data processors or controllers.
5. 3 Sufficient Level of Security. We guarantee that we have entered into a data processing agreement with processors who ensure the same level of security for your personal data as described in these Privacy Policy. We also strive to ensure that all controllers with whom we share any personal data provide adequate security for the processed personal data. In cases where personal data is transferred outside the European Economic Area, we ensure that in all cases a sufficient level of protection for the transferred personal data is guaranteed in accordance with GDPR.
5. 4. Confidentiality and Exceptions. We, including processors and controllers, are obliged to maintain the confidentiality of all personal data. An exception is the obligation to report personal data to designated public authorities and other entities authorized by law to require personal data (i.e., the Czech Police, Financial Office, etc.).
6. 1 Security Measures and Policies. We have implemented necessary technical and organizational measures of internal control and information security processes in our system that comply with best practices and are aligned with potential risks. At the same time, we take into account the perspective of future technological advances to protect your personal data from unauthorized disclosure, access, or loss. These measures include, among other things, staff training in data protection, regular data backups, data recovery procedures, and a mechanism for accountability for breaches of protected data, software and hardware protection.
7. 1 Provided Information. If you exercise your rights in accordance with this Article 7 of the Privacy Policy or in accordance with any other applicable legislation, we will inform each recipient who processes your personal data of the action taken regarding your personal data, if such communication with the recipient is feasible and/or does not require an unreasonable effort.
7. 2 Exercise of Rights. If you wish to exercise your rights or obtain relevant information, please contact us using any of our contact details. When you contact us, we must ask you to provide your identification details or other personal data that you have previously provided to us. Providing this information is necessary to verify that it is indeed you who submitted the request. We will respond to you no later than one month from the receipt of such a request, while we reserve the right to extend this period by two months.
7. 3 Your Rights. In accordance with applicable regulations, you may request access to personal data that we process, the right to rectification, erasure, or portability, the right to lodge a complaint, the right to request restriction of processing, and the right to object to processing. You may withdraw your consent to the processing of personal data at any time.
7. 4 Correction of Your Personal Data. In accordance with GDPR, you have the right to rectify inaccurate or incomplete personal data that we process about you. If you have a request to correct your personal data, you can contact us with a request using any of our contact details. We take steps to ensure the accuracy and correctness of your personal data. You may contact us with a request at any time if we are still processing your personal data.
7. 5 Erasure of Your Personal Data. You may request the erasure of your personal data at any time. After you contact us with such a request, and if any of the grounds for data erasure apply, we will erase the relevant personal data from our databases without undue delay unless we are processing some of your personal data due to our legal obligation or for the establishment, exercise, or defense of our legal claims.
7. 6 Withdrawal of Consent to the Processing of Personal Data. You may withdraw the consent to the processing of personal data that you have granted us at any time without stating a reason. If you wish to withdraw your consent, please let us know using any of our contact details. Please note that the withdrawal of consent does not affect the lawfulness of the processing based on the consent before its withdrawal.
7. 7 Access to Your Personal Data and Their Portability. You have the right to obtain information about the processing of your personal data and a copy of the personal data we process. If you request it, we may transfer all or just part of the personal data you have provided (processed by automated means based on a contract or consent) directly to a third party (another data controller) indicated in your request for the transfer of personal data, provided that such a request does not adversely affect the rights and freedoms of others and is technically feasible.
7. 8 Restriction of Processing. If you provide us with a request for the restriction of processing your personal data, particularly in cases where you have doubts about the accuracy, legality, or our need to process your personal data, we will assess your request and may restrict the processing of your personal data to the necessary minimum (processing for the assessment, enforcement, or defense of our legal claims or for the protection of the rights of another natural or legal person or for other reasons). However, if we lift the restriction on processing and continue processing your personal data, we will promptly inform you of this.
7. 9 Objection to Processing. You have the right to object to the processing of your personal data at any time based on your particular situation if such processing is based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate grounds for the processing or if such processing relates to direct marketing.
7. 10 Complaint to the Office for Personal Data Protection. You have the right to lodge a complaint regarding our processing of personal data with the Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7, Czech Republic, website: https://www.uoou.cz/.
If you have any comments or questions regarding any part of this Privacy Policy, need support, or have any claims, please contact us at info@tkcgroup.cz or at our registered address.
